Privacy Policy

Effective Date: November 5, 2025

Entity: 3Tallo3 LLC doing business as Lilikoi Boba Monterey Bay (“we,” “our,” or “us”)

Address: 1159 Fremont Blvd, Seaside, CA 93955

Email: [email protected]

1. Purpose

This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.lilikoibobamonterey.com

or use any of our online services, including online ordering, VIP sign-ups, and catering requests.

2. Information We Collect

We may collect the following information directly from you:

Name, email address, phone number, birthday

Social media handles (if shared voluntarily)

Payment details when ordering through integrated partners (e.g., Chowbus, DoorDash, UberEats, or Grubhub)

Device information, browser type, IP address, and usage statistics via analytics tools (Google Analytics, Meta Pixel, etc.)

3. How We Use Your Information

We use this information to:

Process and fulfill orders or event bookings

Send SMS/email marketing updates (with your consent)

Improve our menu, website, and services

Respond to inquiries and provide customer support

Comply with applicable laws and regulations

4. Sharing of Information

We share data only as necessary with:

Service providers such as Chowbus, DoorDash, UberEats, and Grubhub for order processing

Marketing/analytics tools such as Google Analytics, Meta (Facebook/Instagram Ads) for insights

Website developer TSV Media LLC (for maintenance and technical support)

We never sell your personal information.

5. Cookies and Tracking

Our site uses cookies to enhance functionality, analyze traffic, and personalize experiences.

You may manage cookies through your browser settings or through our Cookie Preferences center (if enabled).

California visitors can opt out of the sale or sharing of data under the CCPA/CPRA by contacting us at the email above.

6. Your Rights

Depending on your location, you may have rights to:

Access or correct your personal data

Request deletion of your data

Opt out of marketing communications at any time (reply STOP to SMS or click “Unsubscribe” in emails)

Request that we limit or stop sharing data with partners

If you are in the EU/EEA, you also have GDPR rights to portability and restriction of processing.

Requests may be sent to [email protected]

.

7. Accessibility

We are committed to providing an accessible website that meets WCAG 2.1 AA standards.

If you encounter accessibility barriers—such as missing alt text or issues with screen readers—please contact us at [email protected]

so we can resolve the issue promptly.

8. Data Security

We use SSL encryption, secure payment gateways, and limited data retention to safeguard your information.

9. Refund & Order Policies

Refunds for catering orders are available in full up to 14 days before the event date.

Cancellations after that period are subject to a 25% cancellation fee.

Gift cards are non-refundable except where required by law.

10. Updates

We may update this Privacy Policy periodically. The revised version will be posted with a new effective date.

Last updated: November 5, 2025.